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How It Works

Throughout each step, our job is to make the home renovation process easy for you.

  1. Email us at [email protected], or send in this form and we’ll get back with you promptly. You’ll let us know what you’re looking to accomplish, and we’ll have a few questions to see if we’re the right fit for you. Please note that for the level of quality we offer, project estimates start at $20,000.
  2. Next we’ll schedule an in-home visit, where you’ll have a chance to tell us more, and ask some of your own questions. We’ll look around, then discuss the possibilities, and the options. Then within a week, you’ll receive a ballpark cost estimate, to see if it fits your budget. Also, check out this page about choosing the right home renovation contractor.
  3. The next step is a more detailed meeting, to nail down specifics and your personal preferences. If needed, specialists such as architects, designers and cabinet makers may be involved at this point. We may also suggest showrooms you can visit, to browse and choose items like fixtures, tile, and flooring.
  4. Once specific choices are made, we’ll prepare a more detailed estimate. Once you approve it, the work will be scheduled. As your remodeling contractors, we’ll let you know what to expect, how to prepare, how long it will take, and the payment terms.
  5. Then we get to work. You’ll find us to be transparent with regular updates about the progress of the project, as well as any issues that might arise.
  6. Once your kitchen, bathroom or other renovation is complete, we’ll walk through it together to be sure you’re completely satisfied. Based on the reactions of other homeowners we’ve worked with, you’ll be more than satisfied – you’ll be thrilled!

A few things you should know about working with SterlingWorks remodeling contractors:

  1. From start to finish, your turn-key renovation will have one point of contact: the project supervisor who will oversee all aspects of the project, and who will be available to you for any questions or issues that might arise.
  2. You can be involved as you want to be, as styles, colors and materials are chosen for your home renovation. We want those choices to reflect you and your family, and can assist by making suggestions, so that everything works together beautifully in the end.
  3. Everyone who works in your home is a dependable professional who respects your home, its furnishings, your family, and even your pets. We work hard to minimize the impact and any inconvenience to the household during the home renovation process, and of course we clean up after ourselves every day.
  4. The key to a smooth and successful project, we’ve found over the past 20 years, is open communication between everyone involved. No one likes surprises, and we encourage you to ask questions, or voice any concerns, as they come up.
  5. It is our policy and practice to complete kitchen, bath and other renovation projects on time and within budget – so you can start enjoying your new space (and show it off to others!). You needn’t take our word for it; ask for references from other quality-minded intown homeowners who we’ve worked for.

Ready to talk about the possibilities?

Get In Touch.

Let's Get Started on Your Remodeling Project

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We had an amazing experience working with Phil and his crew at Sterling Works! From the moment we met Phil he went above and beyond to answer all of my questions, offer creative ideas and solutions and communicate with me throughout the entire process.

We remodeled our 1960s kitchen, mov (...)

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S.R.
 


We hired Sterling Works to completely gut our old kitchen and refinish the original hardwood floors in our 1920's home. We could not be more thrilled at the end result. Philip and Tim truly listened to what I wanted in my kitchen and wow, did they deliver. We work out of our home so someone (...)

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K.M.
 


We just completed our kitchen renovation with Sterling Works. After reading reviews by former customers we looked forward to a pleasant remodeling experience. We were not disappointed! They consistently provided top notch service and attention to detail. Whenever we had a question they respo (...)

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B.G.
 


Phil and his crew turned my dated (old) and busy kitchen into a calm, utilitarian and attractive living space. We were reluctant to start a major renovation for the obvious reasons, but Phil put us at ease and put his crew to work. They were considerate of our presence and needs, paid attent (...)

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L.A.
 


Our new bathroom is a total transformation! Philip and his crew do high quality work, and even though we have an older house (circa 1940) they handled all the hidden issues old homes have within the budget. Philip also gave us some great design ideas and all of his suggestions worked out gre (...)

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R.H.
 


The Sterling Works team did excellent work in our master bathroom. Philip was easy to work with, made great suggestions, and was very responsive to any questions. Would recommend Sterling Works highly!

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P.S.
 


We found Sterling Works through a Google search, read their reviews and were compelled to call and meet this company. From the first meeting we were impressed and decided to hire them to remodel our two bathrooms. They let us know well in advance about their schedule, showed up when they sai (...)

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A.P.
 


So happy we with worked with Philip to remodel both of our bathrooms. He and his team were amazing. Great work, on time and within budget. We are very happy with the outcome!

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E.R.
 


I hired Sterling Works to do a remodel of my kitchen and building a closet space where a bedroom used to be. They were extremely organized and detailed. Phil Trapkin (the owner) kept me appraised of any changes to the original proposal. The price was very fair, and the work outstanding. I wo (...)

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S.K.
 


I was very apprehensive "shopping" for a general contractor I could trust and depend on to build my new basement bathroom. Doing my homework, I contacted several builders, checked State licenses, and read hundreds of reviews. After carefully analyzing all the facts, I felt Sterling Works was (...)

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L.G.
 

I was fortunate to chose Sterling Works to build the second story on our home. After vetting four firms for our renovation it became quite clear after meeting them that we would be moving forward with Sterling Works. Throughout the seven-month process they were transparent and communicated wit (...)

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J.M.
 

After our first meeting with Sterling Works, we knew that we wanted them to be the builder for our home expansion project, as they took the time to study our plans and current structure and get familiar with our project at that early juncture even before we had formally named them as our contr (...)

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G.C.
 

I hired Sterling Works to build a large screened porch and deck, replace my front porch, and do several small projects inside my home. From the first meeting with them, I felt very comfortable. They are down to earth, friendly, knowledgeable, and easy to work with. They helped guide me through (...)

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A.M.
 


Our experience with Sterling Works in remodeling and updating our bathrooms was thoroughly positive. They provided valuable advice and helpful suggestions about the project. They pointed us toward the suppliers we needed to contact and gave clear, careful instructions about what we should ge (...)

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D.H.
 

We hired Sterling Works to do a major renovation and upgrade to our Brookhaven home's kitchen. They worked with us, listened carefully and added some great ideas. Their workers were polite, conscientious and skilled. We never worried about having to be at home to oversee anyone. A few very min (...)

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S.S.
 

When searching for a home to buy in Virginia Highlands/Morningside my wife and I previewed numerous upscale new homes on the market. The minute we set foot in the home built by Sterling Works we immediately noticed the high quality of attention to detail and craftsmanship - details that se (...)

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J.B.
 

When interviewing contractors to put an addition on my home, I stumbled upon Sterling Works. I haven't looked back since. They spent a lot of time talking to me before we even signed on the dotted line and have kept me informed all along the way. They are personable and know their industry. Th (...)

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K.F.
 

Working with Sterling Works was a delight and I would highly recommend them. They walked me through the whole process and helped me make good decisions every step of the way. They worked with me to achieve what I wanted. The result is a master suite addition for my parents that is gorgeous and (...)

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S.M.
 

After interviewing three 5-star rated contractors for our 850 square foot deck addition, we picked Sterling Works. We liked their enthusiasm and attitude. They are committed to leaving the customer pleased. They are extremely conscientious about keeping material costs down, keeping the job sit (...)

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A.S.
 

 
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